Retailer Take Back

If you are having your mattress delivered, California law requires your retailer to offer to take back your old mattress at no additional cost. A few things to know:

  • Delivery or set up fees for the products being delivered may still apply.
  • The retailer has up to 30 days to take back your old mattress.
  • The retailer may refuse to pick up the old mattress if it poses a health or safety risk.

If you believe your retailer is not complying with this law, please let us know.

View answers to frequently asked questions here.

Email info@byebyemattress.com or call 1-855-229-1691 (M-F 9:00 AM – 5:00 PM Eastern).

#MattressRecycling makes a difference, get rid of your mattress the right way!